This ... (Tenants and Leaseholders) and the Group Manager (Commercial Assets and Property Development) will ensure procedure notes are developed for the RTB processes within Legal, Housing and Estates by the … Report this profile About I am an experienced housing professional currently responsible for the Tenants and Leaseholders service at a stock retaining Local Authority. Decision date : 18 Jan 2017. Dacorum Borough Council ‘Get Involved Tenant Involvement Strategy 2016-2020’ sets out: • the definition 'the involvement of tenants and leaseholders in the management, design and ... • sets out 4 outcome based commitments for tenant involvement • Commitment 1: All Dacorum tenants and leaseholders have the opportunity to ‘Get involved’ • Commitment 2: Dacorum Borough Council works in partnership to … Please rate this page and/or enter some feedback! Dacorum Borough Council (15 017 948) ... Housing > Council house sales and leaseholders. Group Manager – Tenants and Leaseholders or Group Manager – Strategic Housing; Team Leader – Tenants and Leaseholders; Team Leader – Income Management; ... 1.3 Partnership in Dacorum The Council has a strong partnership with the registered providers (housing associations) operating within the local housing authority area. Email: servicecharges@dacorum.gov.uk Find information on our leasehold services for people that own the lease for a residential property. Every two years we carry out a satisfaction survey to build up a picture of how satisfied our tenants and leaseholders are with various aspects of the service we provide. Dacorum Sports Network. Tenants and Leaseholders Survey 2020. Deputise for the Team Leader Tenancy and Leaseholder . Telephone: 01442 228000 and ask for 'Leaseholder Services'. Due to the Government’s guidance to undertake only essential travel, our Officers will not be doing home visits or face-to-face meetings with tenants, with the exception of priority health and safety checks. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. The service we provide includes cutting the grass during the mowing season (March to November) and collecting leaves from grassed areas. Dacorum Borough Council has a housing stock of approximately 10,500 tenanted homes and 1,500 leaseholders covering the towns of Hemel Hempstead, Tring, Berkhamsted and several villages. Fill out the leaseholder contact information form. We are responsible for lighting the shared areas of flats. You may have shared gardens or a landscaped area around your block that our Clean, Safe and Green team maintain. If you believe your communal garden has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Clean, Safe and Green'. Contact us. Cleaning. This report is confidential and has been prepared for the sole use of Dacorum Borough Council. Resident; Business; A-Z of Services; MyDacorum; ... Email es-buildserv@dacorum.gov.uk or call 01442 228000 and ask for Building Services ... entry to the block (such as a recent leasehold invoice, a private tenancy agreement, your lease agreement, or a recent Council … Email: servicecharges@dacorum.gov.uk Telephone: 01442 228000 and ask for 'Leaseholder Services'. Your service charges do not pay for services we provide to council tenants. Promptly deal with enquiries and complaints and see things to a successful conclusion. Report this profile Activity ... ~~~~~Housing Officer Tenancy and Leaseholders Dacorum Borough Council May 2017 - Present 3 years 8 months. In 2020, Dacorum Borough Council (DBC) housing service conducted the fifth biennial survey of its tenants and leaseholders. Decision : Not upheld. Contact the home ownership team if you would like to request a summary of the building insurance. Our Housing Cleaning Service clean all blocks with a communal (shared) area. Dacorum Borough Council's email sign up. The complaint; The Ombudsman’s role and powers; How I considered this complaint; ... Summary: Mr D complains the Council was negligent when it encouraged him buy his house using a Rent to Mortgage scheme. Our previous Tenant Involvement strategy expired in 2015 presenting an opportunity to re-fresh the direction and structure for delivering modern and flexible tenant involvement. Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. ... Additionally, … 3. Dacorum Borough Council Housing Service is the landlord for approximately 10,200 council homes across the borough 2000 of which are sheltered housing for older people. Leaseholders have a duty to ensure this and this requirement may be Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead. For information on specific issues please see the links below: If you've recently bought one of our leasehold properties, please let us know your contact details (using the online form below) as soon as possible, so that we can contact you in an emergency. Dacorum Sports Network encouraging, supporting and developing sport in Dacorum … dated 1 April 2015 between Dacorum Borough Council and Mazars Public Sector Internal Audit Limited. ... Information for residents of Council-owned blocks of flats. As a leaseholder, you are responsible for making sure your boiler and gas appliances are safe. Deliver an effective and efficient tenancy services to Dacorum Council’s tenants and Leaseholders within a defined geographical area, adhering to the Council’s and Housing Services standards, targets and procedures. Decision : Closed after initial enquiries. It provides a strategic plan covering five years, and identifies four key strategic objectives that will drive future action. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Join to Connect Dacorum Borough Council. This partnership is known as Moving with Dacorum. The complaint; The Ombudsman’s role and powers; How I considered this complaint; What I found; Final decision; The Ombudsman's final decision: Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable … Our handbook details important information for council leaseholders. Coronavirus (COVID-19) advice for tenants and leaseholders How are you protecting staff and tenants from coronavirus? Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Decision date : 07 Jan 2019. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. Feedback failed. The team works proactively with all departments within Dacorum Borough Council’s housing service to ensure continuous improvement and that residents have opportunities for meaningful resident involvement in the services it provides. This is a fantastic opportunity to work for a forward-thinking local authority and help implement the commitments from the recently published Social Housing Tenants … The council arrange buildings insurance cover for leaseholders. Group Manager - Tenants and Leaseholders at Dacorum Borough Council Hemel Hempstead, United Kingdom 199 connections. Information about the council services you can expect to receive as a leaseholder. There are 1,600 leaseholders in Dacorum, but unfortunately the Leaseholders Group does not meet on a regular basis anymore because of lack of interest. An exciting opportunity has arisen to be a key part of the Improvement and Engagement team. At Dacorum Borough Council, we are committed to our role as a local leader in housing provision and regulation. The tenancy can be terminated ... Leaseholders, commercial tenants and others must pay the rent monthly in advance by Direct Debit. ... – which requires leaseholders to reduce the risk from fire within the home (particularly relevant where a property is sublet). Telephone: 01442 228000 and ask for 'Leaseholder Services'. If we maintain the shared areas at your block, we will send you a service charge bill every six months. As Dacorum Borough Council blocks of flats operate a “stay put” fire policy, it is especially important that all flat entrance doors are able to prevent a fire spreading throughout the building. He … Sharon Collins. Information about the council services you can expect to receive as a leaseholder. There was no fault in the Council's actions. Dacorum Borough Council (18 008 503) Category : Housing > Council house sales and leaseholders. The Leasehold Information Pack is a series of documents purchased by the seller of a leasehold property. Please rate this page and/or enter some feedback! Please note: we no longer carry out monthly checks on communal lighting. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. The Leaseholder Services team can help you with any general issues relating to your leasehold property, including queries about repairs invoices and the standard of cleaning and landscaping. Please try again or A full list of the contact details can be found in the  Leaseholder contact sheet (PDF 610KB). This is normal, particularly for buildings divided into flats, as it is important there is one single policy covering fire and other risks which could affect the whole building. Join to Connect Dacorum Borough Council. For council service updates and other advice, please see our COVID-19 page. We will ask for all new tenancies to pay a four week rent in advance of the collection of the keys. Please try again or The tenancy shall begin on the date stated … Dacorum Borough Council (18 008 503) Statement Not upheld Council house sales and leaseholders 07-Jan-2019. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. A full list of the contact details can be found in the Leaseholder Handbook contact sheet (PDF 380KB) All Dacorum Borough Council tenants and leaseholders are invited to attend. Skip to content; Home; News; Sitemap; Search; Help; Complaints; Menu. Housing News and Views Spring 2012 Published on Mar 12, 2012 Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. Services for leaseholders. Please call 01442 228000 and ask for the service you require. If your communal lighting is not working, you can report the issue online. Housing News and Views Autumn 2012 Published on Sep 2, 2012 Feedback failed. For information about a leasehold commercial property, or a flat above a shop, please phone 01442 228000 and ask for 'Estates'. From this we have developed four, outcome based The tenancy is weekly and terminates at midnight on a Sunday. Report this profile Experience Team Leader Tenant and Leasehold Dacorum Borough Council May 1984 - Present 36 years 8 months. Nicola Ellis. Through our Tenants and Leaseholders Survey we were also able to shape this further by identifying trends within our tenants’ satisfaction and their thoughts on what our priorities should be. Nicola Ellis Assistant Director Residents’ Services at London Borough of Hammersmith and Fulham Milton Keynes. contact us, Coronavirus (COVID-19): We continue to provide services online and via telephone. DACORUM BOROUGH COUNCIL GARAGE CONDITIONS OF TENANCY 1. ×, Letting or selling your leasehold property, Sign up to Digital Digest for the latest news and events. Please call 01442 228000 and ask for the service you require. The rent we charge our tenants contains an amount to cover the costs of maintaining and repairing the building. Team Leader Tenant and Leasehold at Dacorum Borough Council Hemel Hempstead, United Kingdom 7 connections. ... Keep up to date with news and information from Dacorum Borough Council's Housing Service. If you think that your block has been missed, or you want to report something about the service, please phone 01442 228000 and ask for 'Cleaning'. Council, developed with support and input from partners, tenants and leaseholders, and applicants on its housing register. For council service updates and other advice, please see our COVID-19 page. ~~~~~ at Dacorum Borough Council Hemel Hempstead, United Kingdom 81 connections. The majority of the stock is Hemel Hempstead based as a result of the New Town development in the 1950’s. Ground rent I lead and inspire a large team to deliver a proactive and ambitious … Email: servicecharges@dacorum.gov.uk. Housing News and Views is the quarterly newsletter for tenants and leaseholders of Dacorum Borough Council. We aim to make sure that the survey represents our tenant population in terms of age, gender, property type and location. The pack, which costs £240.00 (inc of VAT), contains information about the freehold management, ground rent and service charges, and forms part of the formal leasehold enquiries that a seller needs to provide to the buyer. Depending on the type of property you live in, your service charge could cover services such as lift maintenance and clean of shared communal areas. Sharon Collins Taken Early Retirement Hemel Hempstead. Join to Connect Dacorum Borough Council. 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